Procedures
Everyone receiving a treatment must comply with a patch test 48 hours before treatment. This is a legal requirement to ensure all clients are safe to proceed without any reaction. Any adverse reactions should be dealt with immediately by a medically trained professional.
Complaints
If you are not totally satisfied with the service you recieve please contact us, we will endeavour to resolve your concerns immediately. We want all our customers to experience the best experience.
cancellations
If a cancellation is necessary you are required to give us at least 48 hours notice in advance of your treatment. Cancellations with less than 24 hours notice will be charged 50%. Repeat cancellations may be charged full price.. The appointment can be rescheduled if given the correct notice. Please be aware all deposits are non-refundable.
data protection
Upon booking a treatment you may be asked for personal information such as name, email, telephone number, address, medical history any any other information on our data collection form. Weare Beauty & Aesthetics will keep data in accordance with the Data Protection Act.
